How do I modify or cancel my order?

Did you make a mistake in your order? Have you changed your mind?

Please contact our Customer Service team using the ""Online order"” form / Reason ""Cancel my order"".

2 scenarios:

If your order has not yet been shipped, it will be cancelled and your product will not be delivered.
If your order has already been shipped, you can only return it for a refund once your package has been delivered and you have submitted a return request using the ""Online Order"" form.

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